FAQs

Frequently Asked Questions (FAQ)

1. How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 3–7 business days for domestic orders and 7–15 business days for international orders.

2. How can I track my order?
Once your order is shipped, you will receive a tracking number by email so you can track your package.

3. Can I cancel or change my order?
Orders can only be canceled or changed within 12 hours of placing the order. Please contact us as soon as possible.

4. What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours with photos of the item and packaging.

5. Do you accept returns?
Yes, we accept returns within 14 days of delivery. Items must be unused and in original packaging.

6. How can I contact customer support?
You can contact us anytime at [your email address], and we will respond as soon as possible.